SHIPPING INFORMATION

SHIPPING METHODS & COSTS


Shipping MethodCost (per order)

Ground FREE!

You must order by 12:00 noon, CST  for  same day shipping

At this time, we do not ship to freight forwarders or offer international shipping.


ORDER PROCESSING


Orders placed before 12:00 pm CST Monday through Friday will be processed the same day. Orders placed after 12:00 pm CST, on a weekend or on a holiday, will be processed the next business day.


ORDER FULFILLMENT


Orders are shipped based on which store location has your merchandise. Orders with multiple items could be delivered in several shipments. 


SIGNATURE REQUIREMENT


To ensure a safe delivery, a signature will be required upon delivery of orders containing a single item over $5,000. Signatures required upon delivery will be noted on your order and shipping confirmation email.


RETURNS & EXCHANGES


Whether you shop in-store, online, or are a gift recipient, we want you to be 100% satisfied with everything you buy. Feel free to return your purchases if you are not completely satisfied with them, within 30 days of purchase for a full refund of the price you paid. Items must be unworn, unwashed, include the vendor packaging and tags and be in the same condition as when they were purchased.


Quick and Simple Returns: We have three easy ways to return online merchandise. We will begin processing your return the day we receive your returned merchandise. Each bank handles card refunds differently, but your refund should show on your statement within 3-5 business days. Maybe sooner.

  • 1. In-Store (It’s FREE!)
    Return your purchase in person at any of our four stores (it doesn’t matter where your order shipped from) and one of our Sales Consultants will be happy to help you process your refund, make an exchange for a different size, or select a new item.
  • 2. Shipping Method of Your Choice
    You can send items back via the shipping service of your choice to the below address. Please enclose your packing slip to help us identify your order. Don’t forget to keep your packing slip and the tracking number from the delivery service you use.
    Hurwitz of Longview    Attn: James
    2002 Judson Road, Longview, TX 75605